I am not going to lie, I did not know how to use this iron at all right away... But I went to their website and was given a FaceTime appointment with one of the stylists. She was very nice, and showed me how to use it correctly and now I love it!! I recently tried out the other Tyme products, like Zip-Tyme bags and hair brushes, both of which are very stylish and work well. Love my Tyme products!!

My wife and I use this and the conditioner on our own hair and love it. My wife is Chinese with course, oily hair and this works great for her. This has been the best for me too. We will keep buying this!